Luckily, you can apply a few troubleshooting tips to start receiving emails in your inbox again.
Gmail Experiencing an Outage
When you realize you aren’t getting new emails in your Gmail account, verify if Gmail is experiencing an outage. There are times when Gmail’s servers are down, and this can prevent incoming emails from being delivered. Google has a web page to provide the status of its various servers. To check Gmail’s server status: There’s nothing you can do except wait for the Google servers to come back up in case of an outage. Google usually fixes these issues pretty quickly.
Use Gmail on the Web
If you use an email client like Outlook to access Gmail, there may be an issue with your client that’s preventing the delivery of new emails. Access Gmail’s interface on the web and see if you have any new emails by following the steps below.
Check Gmail Storage
Gmail uses your primary Google account storage. You may not receive new emails in Gmail if you’re running low on storage space. You can check your Gmail’s storage by following the steps below.
Upgrade your storage plan with Google if you don’t want to delete content from your account. You can choose from Google’s various paid plans that suit your storage needs.
Delete large emails from your Gmail account.
Delete files from your Google Drive.
Check the Spam Folder
Gmail sometimes marks a safe email as a spam email and moves it to the spam folder. Check the spam folder if you don’t find a new email by following the steps below.
Check the All Mail Folder
Gmail’s All Mail folder contains all of the emails you have in your account. If you can’t find an email in a particular folder, it’s worth taking a look in the All Mail folder to see if your email is there.
Check Gmail Filters
With Gmail’s filters, you can apply various actions to the emails you receive in your account. It’s possible a filter is automatically performing an action and inadvertently blocking your incoming emails. Review your Gmail filters and remove the ones that you think are causing a problem with your incoming emails:
Disable Email Forwarding
Gmail offers email forwarding that allows you to forward incoming emails to a specified email address and then delete the original email. If you’re not receiving emails, disable email forwarding to fix your issue with the steps below.
Other Possible Solutions
If you’re still unable to receive new emails in Gmail, consider the following:
Access your Gmail account from another web browser on your computer as your current browser may not be refreshing Gmail’s contents properly. If you’re using Chrome, switch to Firefox and access Gmail.
Switch to an alternate internet connection as your internet connection may be blocking certain content from Gmail. For example, if you’re currently using a Wi-Fi network, switch to a mobile data hotspot and test your Gmail account.
Hopefully, one of these methods helped fix your Gmail account. Please use the comments below to let us know which method worked for you.
